Cummins, Mid-South

TOOLS

INFORMATION

Cummins PRS
QuickServe Online
Cummins EDS

Dealer Parts/Policy

Cummins New Releases & Updates

Cummins New Releases

 The release of the TIER 4 engines presents great experiences. Click the link below to view a field test by some customers and their experience with the Tier 4 QSL9 and the QSB4.5 



Recent Releases of Cummins New and Recon Parts

Click the link below to view Cummins Newly Released parts!!

Recent releases of Cummins New and Recon Parts.docx


Engine Modification Form

NOTICE OF ENGINE MODIFICATION.xls


2014 Update - ISX Overhaul Kit

2014 Update - ISX Overhaul Kit Program.docx


Click on the link below to get a preview of Cummins newly released products!!

New Realeases.pdf


Cummins Fast Facts

  • Repeat failure defined as it was just repaired for the same problem at your or any other repair location.
Dealers:
Contact technical support before any diagnostic work has been completed 
•	In Warranty Process:   Attach ECM image to EDS DSID, contact Rapidserve, open a control number, and request to be escalated to technical support.
•	Out of Warranty Process:  Attach ECM image to EDS DSID, contact Rapidserve  and select the out of warranty option, which will transfer the call directly to technical support.

Branches / Distributors:
Contact technical support before any diagnostic work has been completed 
•	Acquire an ECM image and contact technical support for help in determining where to start the diagnostics
    REPEAT FAILURE PROCESS

    Repeat failure defined as it was just repaired for the same problem at your or any other repair location. Dealers: Contact technical support before any diagnostic work has been completed • In Warranty Process: Attach ECM image to EDS DSID, contact Rapidserve, open a control number, and request to be escalated to technical support. • Out of Warranty Process: Attach ECM image to EDS DSID, contact Rapidserve and select the out of warranty option, which will transfer the call directly to technical support. Branches / Distributors: Contact technical support before any diagnostic work has been completed • Acquire an ECM image and contact technical support for help in determining where to start the diagnostics